Insurance
Commercial general liability coverage on every visit. Certificates available on request for commercial clients and property managers.
Standards
Trust is a policy, not a slogan.
These are the standards we hold ourselves to — publicly, so you can hold us to them too.
Health & safety
WHMIS-trained field operators. Site-specific hazard assessment before any diagnostic or restoration work begins.
Building science
Recommendations follow current building science practice — with reference to CMHC, NRC and provincial building code where applicable.
Equipment calibration
Thermal cameras, moisture meters and pressure equipment are calibrated to manufacturer specification. Calibration records are kept on file.
Reporting
Every diagnostic engagement produces a written technical report. Photographs, readings and conclusions are versioned and archived.
Independence
We do not accept referral fees, kick-backs or commission from any contractor. Our recommendations reflect the property, not a supplier relationship.
Confidentiality
Property information — reports, photographs, condition data — is confidential to the client. It is never shared without written consent.
Data retention
Reports and readings are retained for a minimum of seven years, so a property's history is available to future owners and future professionals.
Get in touch
Tell us about your property.
Every project starts with a conversation. Share what you're seeing and we'll recommend the right first step — often a professional inspection.