Diagnostics
Find the root cause before you fix.
Most property repairs fail because the cause was never fully understood. Our diagnostic process uses calibrated instruments and documented evidence to identify what's actually wrong.
Overview
What it is
Diagnostics combines visual inspection with thermal imaging, moisture readings and building science to trace symptoms back to their true source. You receive a clear, photo-rich report you can act on — or share with your insurer.
When to call us
Common signs you need this
- Recurring water stains on ceilings or walls
- Cold or damp spots that never seem to dry
- Musty odours after wet weather
- Efflorescence or peeling paint
- Ice damming or roof leaks
- Repairs that keep coming back
Our process
From first call to final sign-off.
Four steps that turn uncertainty into a clear, coordinated plan — delivered by people who care about the outcome.
- 01 / 04
Consult
Understand your history, symptoms and priorities.
- 02 / 04
Inspect
On-site thermal, moisture and visual assessment.
- 03 / 04
Report
A written diagnosis with photos and recommendations.
- 04 / 04
Coordinate
We arrange the right specialist to remediate.
Get in touch
Tell us about your property.
Every project starts with a conversation. Share what you're seeing and we'll recommend the right first step — often a professional inspection.